GENERAL BOOKING TERMS & CONDITIONS

 

Payment Policy

A deposit of 50% is required at the time of booking. The balance is due 45 days before commencement of the tour program. If the reservation is made within 45 days of departure the whole amount must be paid at the time of confirmation.

 

Children Policy:

Children between the age of 3 and 12years Pays 50% of the adult rate if sharing a room with two adults

Pays 75% of the adult rate if sharing a room with another child

Pays 100% of the adult rates if sharing a room with one adult

No discount on Holiday and other supplements

 

Cancellation Policy

All cancellations must be received in writing. As all suppliers charge cancellation fees, they are in turn passed on to us.

 

Reservations that are cancelled, reduced in length of stay or reduced in number of occupancy are subject to cancellation and no-show fees. Following is the scale for cancellation charges:

35% if cancelled between 60 and 45days prior to arrival

50% if cancelled between 44 and 15 days prior to arrival.

100% if cancelled within 14 days or in the case of a ‘No Show’

 

Itinerary Changes:

Although every effort is made to adhere to schedules, it should be noted that the hoteliers in East Africa may be obliged to occasionally change routes on safaris as dictated by changing conditions. Such conditions may be brought about by seasonal rainfall on bush tracks, airfields and in game areas, by game migrations from one region to another, or airline or other booking problems, etc. Top Cats Safaris Ltd will communicate with you for such itinerary or accommodation changes